Terms of Service

01Using the service

The platform is a CRM for travel businesses. It helps your consultants manage enquiries, draft itineraries, send quotes, track bookings and suppliers, collect payments and see reports.

You must be authorised to accept these terms on behalf of your agency. You are responsible for the consultants you invite and for keeping their log-ins secure.

02Free trial

The free trial lasts 30 days and covers up to 5 consultants. At the end of the trial you may choose a paid plan. If you do not, the account pauses and your data is kept for 30 days before deletion.

03Plans and billing

• Plans are priced per consultant per month, in US dollars, billed monthly or yearly in advance.
• Adding consultants mid-cycle is charged pro rata. Removing consultants applies from the next billing cycle.
• Prices exclude taxes, which are added where they apply.
• Payment gateway charges for collecting money from your travellers are set by the gateway and are separate from your plan.

04AI drafts and your responsibility

The AI Itinerary Builder drafts itineraries and costs from the rates and availability you provide. Drafts are suggestions. Your consultants are responsible for checking prices, availability, travel times, visa needs and terms before a quote is sent or a booking is confirmed.

The platform does not book trips by itself and is not a party to any contract between your agency, your travellers and your suppliers.

05Taxes on invoices

The platform calculates GST and TCS lines based on the settings you choose and the rules we apply at the time. You remain responsible for your tax registrations, filings and for confirming that each invoice is correct for your business.

06Your data

Your agency owns its data, including enquiries, traveller details, supplier contracts and rates. You give us permission to process it only to run the service for you, as described in the Privacy Policy. You can export your data at any time.

07Acceptable use

• Do not send messages to people who have not contacted your agency or agreed to hear from you.
• Do not upload content you do not have the right to use, such as hotel photos you are not licensed to share.
• Do not try to access other agencies’ data or disrupt the service.
• Collect and use traveller passport and ID details only for bookings and visas.

08Availability and support

We work to keep the service available at all times and announce planned maintenance in advance. Support channels depend on your plan, as listed on the Pricing page.

09Liability

The service is provided as is. To the extent the law allows, our total liability for any claim is limited to the fees your agency paid in the 12 months before the claim. We are not liable for losses arising from supplier failures, traveller disputes or decisions made on AI drafts that were not checked.

10Ending the agreement

You can cancel at any time from your account settings. We may suspend an account that breaks these terms or leaves invoices unpaid after notice. On cancellation, your data stays available for export for 30 days.

11Governing law

These terms are governed by the laws of India. Disputes are subject to the courts at Hyderabad, Telangana.

12Questions

For questions about these terms, use the Connect with sales page.